Cookie Policy
This Cookie Policy outlines how our online gaming platform uses cookies and similar tracking technologies when you visit and interact with our website. As an operator licensed to provide online gambling services in Canada, we are committed to transparency regarding our data collection practices and ensuring compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what cookies are, how we use them, and your choices regarding cookie management. Last updated: January 18, 2026.
What Are Cookies
Cookies are small text files that are placed on your computer, mobile device, or other equipment when you visit our online casino platform. These files contain information that is transferred to your device’s hard drive and allow our website to recognize your browser and capture certain information. Cookies serve various purposes, from enabling essential website functionality to providing personalized gaming experiences and analyzing user behaviour patterns.
In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. These technologies work in conjunction with cookies to enhance your gaming experience and provide us with valuable insights into how our platform is used by Canadian players.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, account authentication, and security features | Session or up to 1 year |
| Performance Cookies | Collect anonymous information about website usage and performance metrics | Up to 2 years |
| Functional Cookies | Remember user preferences, language settings, and personalized gaming options | Up to 1 year |
| Targeting Cookies | Deliver relevant promotional content and measure advertising effectiveness | Up to 13 months |
| Analytics Cookies | Help us understand user behaviour patterns and improve our gaming platform | Up to 2 years |
Essential Gaming Functions
Essential cookies are absolutely necessary for the proper functioning of our online casino platform. These cookies enable core features such as user authentication, account security, game loading, and transaction processing. Without these cookies, you would not be able to access your player account, make deposits or withdrawals, or participate in any gaming activities.
Essential cookies also help us maintain the security and integrity of our platform by detecting fraudulent activities, preventing unauthorized access, and ensuring compliance with Canadian gambling regulations. These cookies cannot be disabled as they are fundamental to providing our licensed gaming services to Canadian players.
Performance and Analytics
Performance cookies allow us to monitor and analyze how our website functions and how users interact with our gaming platform. These cookies collect anonymous statistical data about page visits, loading times, error messages, and user navigation patterns. This information helps us identify technical issues, optimize website performance, and enhance the overall user experience.
We use analytics cookies to understand which games are most popular among Canadian players, how long users spend on different sections of our website, and what factors contribute to user engagement. This data is aggregated and anonymized, meaning it cannot be used to identify individual users. The insights gained from analytics cookies help us make informed decisions about platform improvements and game offerings.
Personalization and Preferences
Functional cookies remember your preferences and settings to provide a personalized gaming experience. These cookies store information such as your preferred language, currency settings, game favourites, and display preferences. By remembering these choices, we can automatically apply your preferred settings each time you visit our platform.
Personalization cookies also enable features such as recently played games, customized game recommendations, and tailored promotional offers based on your gaming preferences. These cookies enhance your overall experience by reducing the need to repeatedly adjust settings and by providing content that aligns with your interests.
Marketing and Advertising
We use targeting and marketing cookies to deliver relevant promotional content and measure the effectiveness of our advertising campaigns. These cookies track your browsing behaviour across our platform and may be used to build a profile of your interests and gaming preferences. This information helps us present you with promotional offers and bonuses that are most likely to be of interest to you.
Marketing cookies also help us measure the performance of our advertising campaigns, track conversion rates, and optimize our promotional strategies. We may share anonymized data with trusted advertising partners to improve the relevance of ads you see across the internet, always in compliance with Canadian privacy laws and regulations.
Third-Party Cookies
Our platform may contain third-party cookies from external service providers such as payment processors, game developers, analytics providers, and advertising networks. These cookies are governed by the respective third parties’ privacy policies and cookie policies. We carefully select our third-party partners to ensure they meet our standards for data protection and privacy.
Some of our casino games are provided by external game developers who may use their own cookies to enhance game functionality and track game performance. Additionally, payment service providers may use cookies to facilitate secure transactions and prevent fraudulent activities. We encourage you to review the privacy policies of these third-party providers to understand how they use cookies and handle your personal information.
Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may limit your ability to use some features of our gaming platform or may affect the functionality of our services.
To manage cookies in popular browsers, follow these steps:
- Google Chrome: Go to Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Microsoft Edge: Go to Settings > Cookies and site permissions > Cookies and site data
You can also use our cookie preference centre, accessible through the footer of our website, to customize your cookie settings and choose which types of non-essential cookies you wish to accept or decline.
Data Retention and Storage
We retain cookie data for different periods depending on the type and purpose of the cookie. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for the duration specified in our cookie table above. We regularly review and delete outdated cookie data in accordance with our data retention policies.
Cookie data is stored securely and is protected by appropriate technical and organizational measures to prevent unauthorized access, disclosure, or misuse. We comply with Canadian privacy laws regarding the storage and processing of personal information collected through cookies and similar technologies.
Updates and Contact Information
We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes to this policy, we will notify you through our website or by email, depending on the nature of the changes. We encourage you to review this policy periodically to stay informed about our cookie practices.
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact our customer support team. We are committed to addressing your inquiries promptly and providing clear explanations about our cookie practices. As a licensed gaming operator in Canada, we take your privacy seriously and strive to maintain transparent communication with our players regarding all aspects of data collection and usage.